These Terms of Use (the "Terms") form a binding agreement between you and TECO LLC ("TECO," "we," "our," or "us"), the company that operates Snoutlas ("Snoutlas" or "the app"). By creating an account, using the app, uploading content, purchasing credits, subscribing, or using community features, you agree to these Terms. If you do not agree, do not use Snoutlas.
For any questions, contact us at support@snoutlas.com.
Eligibility and age
Snoutlas is not intended for children under 13, and you must be at least 13 to use it. If you are in the European Economic Area or the United Kingdom, you must be at least 16, or the minimum age set by the law of your country, unless a parent or legal guardian provides consent on your behalf. By using Snoutlas you confirm that you meet these requirements and that the information you provide is accurate.
Accounts
Some features require an account. You are responsible for keeping your login credentials secure and for all activity that happens under your account. You must provide accurate account information and must not impersonate anyone, or misuse usernames, avatars, bios, profile fields, or other public content.
Subscriptions, purchases, and credits
Snoutlas may offer auto-renewing subscriptions, consumable credits, and other paid features.
- SnoutPass is an auto-renewing subscription.
- Payment is charged to your Apple ID at confirmation of purchase.
- The subscription renews automatically unless it is cancelled at least 24 hours before the end of the current billing period.
- You can manage or cancel a subscription at any time through your Apple ID subscription settings.
- Deleting your Snoutlas account does not cancel an Apple subscription. You must cancel it through Apple.
- Consumable credits are final and non-refundable, except where a refund is required by law or by Apple policy.
- All purchases and subscriptions made through the App Store are also governed by Apple's terms and policies.
To the extent Snoutlas relies on Apple's standard End User License Agreement, it is available at apple.com/legal/internet-services/itunes/dev/stdeula.
User content
Snoutlas lets you upload animal photos and videos, notes, profile details, messages, captures, collections, trades, challenge activity, and other content. You are responsible for everything you submit, and you must hold all rights needed to upload and share it.
By submitting content, you grant TECO permission to host, store, process, analyze, display, distribute, moderate, and otherwise use that content as needed to operate, improve, secure, and support the app. You keep ownership of your content.
Zero tolerance for objectionable content and abuse
Snoutlas has zero tolerance for objectionable user-generated content and abusive behavior. You may not submit, send, display, list, trade, or otherwise share content that is objectionable, abusive, harassing, hateful, sexual, violent, illegal, infringing, exploitative, deceptive, threatening, or unsafe.
This applies to messages, profile content, captures, usernames, display names, bios, avatars, external links, trade and challenge activity, reactions, ratings, reports, and all other public or shared content. We may remove content, suspend or terminate accounts, eject users, restrict access, or limit features when content or behavior violates these Terms or creates risk for users, animals, partners, or the app.
Moderation, reporting, and blocking
You can report objectionable content and abusive users from inside the app, and you can block abusive users. Blocking immediately removes that user's content from your view.
We review reports and act on confirmed objectionable content within 24 hours by removing the content and, where appropriate, ejecting the user who provided it. Further enforcement may include restricting visibility, disabling messaging or community features, suspending or terminating accounts, preserving records for safety or legal reasons, or escalating serious abuse.
Your responsibilities
You agree to:
- Upload only content that you own or have permission to share.
- Use animal, location, capture, trade, challenge, and community features lawfully and respectfully.
- Avoid disturbing, harming, baiting, or endangering animals, habitats, protected areas, or other people.
- Avoid sharing sensitive location information in a way that could endanger wildlife, private property, or other people.
- Avoid fraud, spam, scraping, reverse engineering, security bypasses, payment or entitlement abuse, fake captures or trades, and any manipulation of credits, missions, challenges, rankings, reports, or moderation systems.
AI results
Snoutlas uses AI-assisted analysis to identify animals and generate related information. AI results can be inaccurate, incomplete, delayed, or inappropriate for a specific situation. They are provided for informational purposes only and are not professional, veterinary, medical, legal, safety, conservation, or emergency advice. Do not rely on them where accuracy matters, and never approach or handle wildlife based solely on an AI result.
Our intellectual property
The Snoutlas app, including its name, logo, design, software, and other materials we provide, is owned by TECO LLC and protected by intellectual property laws. These Terms do not grant you any right to use our branding or materials except as needed to use the app as intended.
Account deletion
You can delete your account in the app through Profile → Settings → Delete Account. Deleting an account removes or deidentifies account data as described in the Privacy Policy, subject to retention required for legal, fraud, security, transaction, dispute, and moderation purposes. Deleting your Snoutlas account does not cancel any Apple subscription, which you must cancel through your Apple ID settings.
Availability and changes
We may change, suspend, or discontinue features at any time. We may also update these Terms as the app evolves. When we do, we will revise the effective date above. Continuing to use Snoutlas after updated Terms are posted means you accept them.
Termination
We may suspend or terminate your access if you violate these Terms, create risk for the app, abuse other users, misuse animal or location features, infringe rights, evade moderation, or use Snoutlas in a way that harms users, animals, partners, or the product.
Disclaimers
Snoutlas is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, including those of accuracy, availability, reliability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the fullest extent permitted by law, TECO LLC will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost purchases, loss of goodwill, or any harm arising from your use of the app.
Governing law
These Terms are governed by the laws of the Republic of Armenia, without regard to conflict-of-law rules. Any dispute relating to Snoutlas will be subject to the courts located there, except where mandatory local consumer-protection law in your country of residence provides otherwise.
Contact
For questions about these Terms, reports, moderation concerns, or account issues, contact support@snoutlas.com.